Check In

Smoking

• Seeplaas Guesthouse rooms are strictly non-smoking. Please smoke outside and make use of the ashtrays, please no cigarette buds in plants/ pots etc. If caught smoking in the building or/and in any rooms an R500.00 penalty fee will be charged and you will be asked to leave the property without any refund on your stay.

Valuables, security and storage

• Although the guesthouse management takes responsible steps to ensure the safety and security of all guests and their possessions, guests retain final responsibility for their own safety and security.
• Keep rooms locked at all times when absent.

Your Liabilities

• We will hold you responsible for any damage or loss caused to our property by your acts or omissions, default, accident or neglect. By booking with us you agree to indemnify us and to pay us on demand an amount reasonably required to make good or to rectify such damage or loss caused by you. Normal wear and tear is excluded.
• Please report any accidents or incidents to the guest house management at the reception in connection with any property damage.
• Guests will be liable for any deep stains on bedding or towels such as wine, coffee or blood. An extra charge of R450 will be payable for removable stains. If stains cannot be removed the stained attire will be sold to the guest. The guest can choose to take it home or if it has to be disposed of.
• For any mini-bar usage, you can leave the cash in the wooden box or settle at reception when you hand back your key at check-out.
• Removal of amenities such as body wash, hand wash, shampoo, room freshener spray, beach towels, hairdryer, etc. will be charged to the guest account.

General incapacity

• The Seeplaas Guesthouse cannot be held liable if any of the following events or conditions prevent the guest house from fulfilling its obligation to guests. However, the guest house will take necessary steps to minimize disruption and discomfort to guests under these conditions:

* Unanticipated interruption to electricity, water, sewage to and from the guest house;

* Industrial actions, civil uprising or criminal activity;

* Fire, frost, flooding, wind or any other force major event.

• Because we have several guests, we ask you to respect each other concerning the noise level. If we receive complaints, you will be given a warning. Further complaints are subject to the termination of stay. We reserve the right to end a reservation if a guest becomes a disturbance/nuisance to others including management.
• Please respect the property and its occupants.

Environmental Policy

• The owners of Seeplaas Guesthouse are dedicated to the protection of our planet’s resources and would encourage our guests to help us by:

* Switching off lights when not in use;

* Ensuring that taps are always turned off after use;

* Avoiding the unnecessary use of towels – just use what you need. Please place used towels in the bath if you want them to be replaced;

* We thank you in advance for your comprehension and co-operation.